First Bank of Nigeria Limited has assured its customers of seamless banking operations amidst ongoing enhancement of its suppliers platform.
A statement by Folake Ani-Mumuney, Group Head, Marketing & Corporate Communications, on Thursday said the report circulating in the media regarding a system upgrade at FirstBank was misleading.
She explained that the message which was incorrectly interpreted and reported was sent to, and intended for the bank’s vendors only and focused on transitioning from its “current I-Supplier Platform (our automated platform that connects us to suppliers) to a new Cloud-based Supplier Platform (world class platform for managing suppliers), to enable additional capabilities and benefits for our vendors.”
The statement read, “Please be informed that no system upgrade is currently underway, and all our customer applications are fully operational. We are not experiencing disruption to our services, and our banking systems, customer transactions, channels, etc, will not be affected by the enhanced supplier platform.
“Rest assured that our commitment to seamless service delivery remains unwavering as you continue to enjoy uninterrupted access to our services.”
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