Jack Dorsey, the Chief Executive Officer (CEO) of Twitter on Thursday gave reasons why the microblogging platform had to ban the outgoing president of the United States, Donald Trump’s account.
In a tweet thread, Jack said; “I do not celebrate or feel pride in our having to ban @realDonaldTrump from Twitter, or how we got here. After a clear warning, we’d take this action, we decided with the best information we had based on threats to physical safety both on and off Twitter. Was this correct?
“I believe this was the right decision for Twitter. We faced an extraordinary and untenable circumstance, forcing us to focus all of our actions on public safety. Offline harm as a result of online speech is demonstrably real, and what drives our policy and enforcement above all.
“That said, having to ban an account has real and significant ramifications. While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation. And a time for us to reflect on our operations and the environment around us.
“Having to take these actions to fragment the public conversation. They divide us. They limit the potential for clarification, redemption, and learning. And sets a precedent I feel is dangerous: the power an individual or corporation has over a part of the global public conversation.
“The check and accountability on this power have always been the fact that a service like Twitter is one small part of the larger public conversation happening across the internet. If folks do not agree with our rules and enforcement, they can simply go to another internet service.
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“This concept was challenged last week when several foundational internet tool providers also decided not to host what they found dangerous. I do not believe this was coordinated. More likely: companies came to their conclusions or were emboldened by the actions of others.
“It’s important that we acknowledge this is a time of great uncertainty and struggle for so many around the world. Our goal at this moment is to disarm as much as we can and ensure we are all building towards a greater common understanding and more peaceful existence on earth.
“I believe the internet and global public conversation is our best and most relevant method of achieving this. I also recognize it does not feel that way today. Everything we learn at this moment will better our effort, and push us to be what we are: one humanity working together.”
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